The Business Analysis course is suited to Business Analysts recently placed in the role or to Business Analysts who have been performing the role for some time but have never received any formal training.
The course is also suitable as an introduction for anyone thinking about moving into the Business Analysis role or for other change management professionals wanting to gain a more in-depth understanding of the role and responsibilities of the Business Analyst.
The ‘Fundamentals’ course is aimed at learning real-world business analysis skills that can be used in the workplace. Course delegates should be able to return to their working environments and work as effective BA team members immediately adding value and building effective relationships with business and IT stakeholders.
By the end of the course the Business Analyst will be able to:
This course was originally designed for business analysts new to the role.
However, the course is also suitable for experienced business analysts as it:
Module 1 – Introduction to the BA Role
Covers the role of the Business Analyst and how the role has evolved over the past 30 years. Examines the differing roles and responsibilities of a business analyst through all project phases and how the role can differ across organizations.
Module 2 – Project Definition and Scoping
Examines the important steps in defining a project. Covers the importance of understanding and defining objectives, how to define scope, production of a business case, identifying stakeholders. How projects are broken down into phases and what deliverables are produced from those phases.
Module 3 – Interviewing and Fact Finding
The user perception of IT and projects. How to interview different types of user and how to capture and assimilate information. How to use workshops effectively for requirements gathering. Three interview role-plays are performed to place delegates in real-life situations with three different types of user.
Module 4 – Requirements Definition
What are requirements, why they need to be defined and different techniques for documenting requirements. Types of requirement, including Functional and Non-Functional requirements. BA Solutions Training Course – Fundamentals of Business Analysis The importance of defining requirements at a high and low level of detail. Examines and discusses the difference between requirements and solutions. Why end-to-end thinking must be applied. Examines the complexities of modern business systems and processes.
Module 5 – Process Modelling
Examines business process modelling and why and when it should be used. Introduces the industry standard process modelling technique – BPMN. Process modelling as a requirements definition tool.
Module 6 – Data Modelling
Why and when the BA should do data modelling. How to build entity relationship diagrams and define attributes.
Module 7 – Ensuring Requirements Quality
Looks at the development of Use Cases and scenarios. What problems occur during requirements analysis and how to prevent them. How to ensure a quality product.
Module 8 – Managing Delivery
Looks at the role of the BA beyond a project’s initial requirements definition phase. Revisits the detailed analysis phase and why it is so important. Examines how the BA should work with business users anddelivery teams to ensure a robust and cost effective solution is delivered.
Module 9 – Requirements Engineering Techniques
This module covers: Production of a Requirements Catalogue, Requirements Databases and CASE tools. Knowledge Types and Investigative Techniques. Prototyping. Structured Walkthroughs, User Acceptance Testing.
Module 10 – Review
Revisit the key learning points from the course and looks at why projects can go wrong and how the Business Analyst can prevent it.
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